We ship internationally with duties pre-paid to avoid additional fees and delays at borders. When your order ships, you will receive a tracking link via email.
For more information, please select your specific country from the list below.
United Kingdom
Orders under £250 – £6
Orders over £250 - Free
- Place your order before 2pm GMT Monday – Friday for same-day dispatch and next-day delivery
- Any orders placed after 2pm on Friday through to Sunday will be dispatched the following Monday with next-day delivery
- Please allow an extra 2-4 business days for delivery to the Channel Islands
- We ship with DPD
European Union
€20
2-7 working days with DHL.
United States of America
Orders under $300: $20
Orders over $300: complimentary shipping
3-5 working days with DHL.
Canada
$40 CAD
3-7 working days with DHL.
Australia
$40 AUD
3-7 working days with DHL.
New Zealand
$40 NZD
3-7 working days with DHL.
Everywhere Else
£30
3-7 working days with DHL
Our delivery timeframes are only a guideline and not a guarantee. We recommend keeping an eye on your tracking when you receive it to be kept in the loop with your parcel’s whereabouts.
If you’ve not received your order after your estimated delivery date, please don’t hesitate to reach out to our Customer Experience team.
For more information, please read out Delivery FAQ.
Returns
All sales on the Vault are final. Some products such as jewellery can also not be returned (please check details before buying). Otherwise, returns must be organised within 14 days of receipt and in all original packaging. For more info, please see our Returns FAQ.
